Wesupply provides a complete and comprehensive B2B EDI managed service for an agreed fee. That means you’re free from complex and costly issues such as software and hardware investments, while still benefiting from all the attributes of a highly sophisticated, intelligent B2B solution, including:
- Proven secure, responsive and resilient hosting exceeding ISO 17799 standard through IBM e-Business Hosting Services
- High availability with an SLA of 99.997% proven uptime
- Dual HA hosting centres
- 24 x 7 service
- Real time data replication for robust disaster recovery capability
- Scaleability in usage, volume and functionality
- Full technical support with on-boarding trading partners
- Rapid deployment
- No investment in hardware, software or infrastructure required
- No up-front license fees
- No internal electronic trading expertise needed for installation, support or upgrades
We take full responsibility for the end-to-end implementation process, including the on-boarding of trading partners. Wesupply has almost ten years experience in building trading communities and has the tools, processes and skilled staff resources to ensure the success of any B2B programme – getting projects up and running swiftly.
Our UK based support team is highly skilled, intimately familiar with individual customer implementations and undertake to own the complete support process end-to-end. Wesupply’s support provision includes multi-lingual options, a 24 x 7 helpdesk, and detailed SLAs with strict response and resolution targets.
As Wesupply operates on a managed software-as-a-service (SaaS) basis you have the ability to switch on additional functionality, or upgraded integration as and when required, so you only pay for what you need – lowering your total cost of ownership. As you pay on a fixed fee basis, it is easier to budget, coming out of operating costs rather than capital resources.
Wesupply’s managed service delivers security, reliability and, above all else, peace of mind.
